WARRANTY
ONE (1) YEAR LIMITED WARRANTY
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All B3E products are covered under a one (1) year limited warranty when the products are purchased through authorized B3E resellers. Products purchased through unauthorized resellers are not covered.
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If you purchase a B3E product and it is defective due to a manufacturing quality issue, B3E will provide a replacement product for you and also send you a prepaid shipping label to send back the defective product to B3E.
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What is not covered by the limited warranty?
- Cosmetic Damage
- Accidents, misuse, modifications to the products of any parts or software
- Damage caused by improper operation or attempted repair
- Extreme temperatures / conditions
- Products purchased from unauthorized sources
- Lost or stolen products
- Free products (i.e. sample/demo/promotional products)
- Products originally purchased more than one (1) year ago
- Non-quality related issues
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When does the warranty begin? What if my product is replaced?
The warranty begins on the original date of purchase. If your product is replaced, the warranty is not renewed, it will continue from your original date of purchase.
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How do I submit a warranty claim?
You can submit a warranty claim by filling out the form under the Support/RMA tab on the B3E website. You may be asked for your proof of purchase by B3E customer service, which should include the reseller you purchased from, PO# and their invoice/order#, purchase date, product, description and cost.
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Terms & Conditions
B3E LLC makes no warranty or representation, expressed, implied, or statutory, with respect to its products, contents or use of its documentation and/or all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. In no event shall B3E LLC's liability exceed the price paid for the product from direct, indirect, special, incidental, special, or consequential damages resulting from the use of the products, its accompanying software or its documentation. B3E LLC reserves the right to revise or update its product, software or documentation without obligation to notify any individual or entity.
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